Privacy Policy
Privacy Policy
Fly With Dogs Company (referred to as “FWD”, “we”, “us”, and “our”) takes your privacy seriously. We are committed to protecting your personal information. This policy outlines how FWD uses the information you provide to help further our work in enhancing dog welfare.
If you have any requests concerning your personal information or any queries regarding our processing, please contact info@flywdogs.com.
Our Commitment to Privacy
FWD knows that you care how your information is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Third-party sharing of your data will only occur strictly in the furtherance of our objectives at FWD and solely for these purposes.
To better protect your privacy, we provide this Privacy Policy explaining our practices and the choices you can make about the way your information is collected and used by FWD.
The information below explains our policy regarding your online privacy. By visiting www.flywdogs.com, or sharing personal information with FWD, you are accepting the practices described in this Privacy Notice.
Our website (www.flywdogs.com) is maintained by Fly With Dogs Company.
What Personally Identifiable Information is Collected by FWD and What is the Purpose of the Processing?
When you visit our website, you may provide us with personal information (such as name, email address, address, telephone numbers, and/or credit/debit card information) that you knowingly choose to disclose, which is collected on an individual basis for various purposes that includes:
Registering to receive email newsletters or other materials;
Requesting further information from us about projects and services;
Ordering merchandise;
Submitting a form on our website;
Asking a question.
FWD receives and stores any information you enter on our website or give us in any other way.
FWD requests personal information so that we can fulfill your request and return your message. This information is retained and used in accordance with existing laws, rules, regulations, and other policies. FWD does not collect personal information from you unless you provide it to us.
If you choose not to provide any information, we may not be able to fulfill your request or complete your order, but you will still be free to browse the other sections of the websites owned and administered by Fly With Dogs Company. This means that you can visit our site anonymously, or revealing any personally identifiable information about yourself.
The Way FWD Uses Information
When you supply information about yourself for a specific purpose, FWD uses the information for only that purpose (such as to provide the service, the merchandise, or information you have requested).
For example, you may be asked to give us individual information to receive a service or to purchase merchandise. Similarly, FWD uses information you provide about yourself or someone else when placing a merchandise order only to ship the merchandise and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
You can register with our website if you would like to receive updates on our new projects and services or on our merchandise. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
We use return email addresses to answer the email we receive, for receipts, or if follow-up for that specific function is required.
FWD does not sell, rent, give away, or share its email addresses or other personal contact information with outside sources. Should any material changes be made to the ways in which we use personally identifiable information, FWD will take commercially reasonable measures to obtain written or email consent from you. We will also post the changes to our use of personally identifiable information on our website at least 30 days prior to a change.
Our Commitment to Data Security
Personally identifiable information is stored on our server and is not publicly accessible. Further, personally identifiable information is only accessed by FWD personnel on a "need-to-know" basis.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, FWD has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. FWD is committed to monitoring and implementing appropriate technical and physical security measures to ensure the security of your data.
Additionally, sensitive data such as credit card numbers are encrypted using SSL so that they are not saved on our servers. FWD follows best practice industry standard measures to provide an extra layer of security.
Choice/Opt-Out
If you have registered to receive communications from us and later change your mind, you may contact us to have your name and contact information removed from our distribution lists.
Correct/Update
If you would like to verify the data FWD has received from you, or make corrections to it, you may contact us directly at the email and mail addresses provided above.
Deletion
If you want us to delete your personal data, please contact us with your request. FWD will respond to your request within a reasonable timeframe. However, some information may remain in archived/backup copies to comply with our legal obligations, resolve disputes, and enforce our agreements. For information processed by third-party partners, you have the right to access your personal information. If you want to delete the data on our third-party partner's platform, you should contact them directly as they are the data controllers and FWD has no control over those pieces of information.
What Anonymous Information is Collected by FWD? Anonymous information is collected for every visitor to our site. This includes pages viewed, date, and time, and browser type. IP numbers are not stored but are temporarily used to determine geographic region in some cases.
How Does FWD Use Cookies? Cookies are simple text files stored by your web browser that provide a method of distinguishing among donors and visitors to the website. FWD uses cookies to identify your browser as you visit pages on our website. Cookies created on your computer by using our website do not contain personally identifiable information and do not compromise your privacy or security.
Cookies also allow FWD to gather anonymous information. Cookies allow us to provide more relevant, targeted content as you travel through sites in the Fly With Dogs Company media network as appropriate, and may be used on our ordering website to keep track of the items in your shopping cart.
Types of Cookies We Use:
First-party cookies: These are cookies that are set by this website directly.
Google Analytics: FWD uses Google Analytics to collect information about visitor behavior on our website. This service stores information about what pages you visit, how long you are on the site, how you got here, and what you click on. This data is not tied to personally identifiable information.
Third-party cookies: These are cookies set on your machine by external websites whose services are used on this site. Examples include cookies from social media sites like Twitter, Facebook, and Pinterest that allow visitors to share content onto social networks.
Emails and Communications:
Some emails we send you may track at an individual level whether the user has opened and clicked on the email. We use this information to improve our customer communications.
You can opt out of receiving emails from us at any time via the unsubscribe link at the bottom of the emails we send.
Links to Other Websites: Our website may contain links to other websites. FWD encourages you to read the privacy statements of these linked websites as their privacy policies may differ from ours.
Legal Disclaimer: We may disclose personal information when required by law or in the good-faith belief that such action is necessary to conform to the edicts of the law or comply with legal process served on FWD.
Changes to This Privacy Statement: Changing business practices and circumstances may require that we make changes to this privacy policy from time to time. Any changes will be reflected on this website.
Contact Information: If you have any questions, concerns, or comments about our privacy practices, please contact us at info@flywdogs.com.